Orlando World Center Marriott Hotel, Orlando, Florida
In-Person Information
Welcome to ChosenCon 2024
Frequently Asked Questions
Where is the event located?
ChosenCon will be at the Orlando World Center Marriott in Orlando, Florida on September 20-21, 2024. Address: 8701 World Center Dr, Orlando, FL 32821
What does the ticket cost cover?
There are 2 ticket types to attend ChosenCon, the “General Admission” ticket and the “Chosen Insider” ticket.
Our “General Admission” ticket includes a lanyard, tote bag, and access to all sessions and activities, including general meet & greets.
Our limited “Chosen Insider” ticket includes all general admission items plus access to an exclusive meet & greet window with 3 more cast members; a specialty gift item; priority seating for main stage; and a “fast pass” line for registration and main stage sessions.
Where should I stay?
A special room rate is available at the Orlando World Center Marriott (event venue). Use the information below to get the special rate.
(800) 621-0638 or
https://book.passkey.com/go/TheChosenInsider
Courtyard Marriott serves as an overflow hotel:
Can I bring children to the event?
Philip isn’t available to babysit, but kids are welcome. Children 2 and under are free IF they sit on your lap instead of needing their own seat. Children ages 3-17 will require a general admission ticket, which we’ve discounted by 25% for them. Insider tickets will not be discounted, but lap kids (two and under) are free.
Will The Chosen cover my travel expenses?
All attendees are responsible for your own travel accommodations, including flights, hotels, and transportation.
We have a special room rate for you at the Orlando World Center Marriott Hotel (our event venue). You must use our link or number below to get the special rate for your hotel rooms.
Call 1(800) 621-0638 or book online: https://book.passkey.com/go/TheChosenInsider
The nearest major airport is Orlando International Airport (MCO).
Will there be parking available?
Yes, the hotel provides self or valet parking for their guests and visitors at a fee. Parking is only guaranteed for overnight guests of the hotel. Overnight guests have in/out privileges. Day guests will be charged per exit.
Is ChosenCon ADA Accessible?
Yes, ChosenCon welcomes individuals of all abilities and is a fully accessible event.
If you require special accommodations, aid, and/or services for any of our experiences at ChosenCon, please notify us by emailing liveevents@thechosen.tv NO LATER THAN SEPTEMBER 1, 2024 so we have adequate time to review requests.
ASL Interpretations will be available for sessions at our Main Stage, Breakout Stages and Dinner Experiences by request. To request services or priority seating, we recommend that you email us before the event at liveevents@thechosen.tv and also arrive 30 minutes before the scheduled session to notify ChosenCon staff at the Help Desk.
For scooter rentals check out ‘K&M Mobility Scooter Rentals’. They can be reached at (407) 363-7388 or reservations@km-rentals.com.
For support at ChosenCon, go to our Help Desk located on the Convention Center floor in between the Palms and Cypress ballrooms.
Can I bring a service animal?
Yes. It must be a properly registered service animal.
The ADA requires that service animals be under the control of the registered handler at all times and be harnessed, leashed, or tethered unless these devices interfere with the service animal’s work, or the individual’s disability prevents them from using these devices.
Anyone bringing a service animal will be responsible for and liable for any damage or injury caused by the animal.
Where can I find an event schedule?
Check our website for the in-person experience information and you’ll find a schedule section. The full schedule will also be in your event program you receive at registration.
How do I share my experience at ChosenCon?
We love to see your favorite moments at our events! Share them by using our official event hashtag on social media—#ChosenCon—when you post your videos and photos!
What does my badge give me access to?
General Admission Badges give you access to everything at the event except priority seating and priority line access. That means you have access to ALL sessions, photo ops, and your designated Meet & Greet time.
As a reminder, lunch on Friday and Saturday is included in your ticket. You will receive these meal tickets at registration. If you purchased breakfast or dinner meal tickets, you will receive those then as well.
Chosen Insider Package Badges gives you access to everything—all sessions, photo ops, and a special Meet & Greet window with a few more cast members. In addition, you get priority line access and seating for main sessions.
As a reminder, lunch on Friday and Saturday is included in your ticket. You will receive these meal tickets at registration. If you purchased breakfast or dinner meal tickets, you will receive those then as well.
Where can I get food?
We have our own Food Hall located in the Crystal Ballroom of the Convention Floor at the event venue, World Center Marriott, where the hotel will have all pre-purchased meals available for pick up. Meals are not available for purchase in our event food hall, these were pre-purchase only.
As a reminder, lunch on Friday and Saturday is included in your ticket. You can show up in the food hall with your event lanyard to get your meals.
If you purchased breakfast or dinner meal tickets, you will receive a voucher for these at registration that you will present in the Food Hall to receive your meals.
Snacks and drinks are available for purchase in various areas at the event—no pre-purchase needed for that.
If you did not pre-purchase meals with us, the hotel has various restaurants, and likewise the surrounding area of Orlando has many options for you.
How can I meet cast members?
You’ll be assigned to a Meet & Greet session when you register—with the day and time printed on your badge. At these sessions, you’ll get the chance to say hi and get a photo with members of our cast and crew. (We wish you could meet everyone, but logistically, it’s just not possible.)
To make sure all attendees have access to these sessions, we have to keep to a tight schedule. That means if you miss your assigned time, we unfortunately won’t be able to reassign you—so please be there when it’s your time. See our Meet & Greet Guidelines for more info.
How will Meet & Greets work at the event?
We’re excited for you to meet many cast and crew members. To make that opportunity possible for everyone, we’ve had to carefully schedule the Meet & Greet times and assign them in advance. You’ll find your group number, day, and time on your badge.
To ensure no one feels like they’ve gotten stuck in line for Matthew’s tax booth, please keep these guidelines in mind:
- Know when your time has come—that is, be there at the time assigned for your group. If you miss it, we’re sorry, but we can’t reassign you.
- You’ll be together in one accord…If you came to ChosenCon with some family or friends, that’s your Meet & Greet group. You’ll move through the stations together as a unit.
- Commandments about making images…
- You’ll do group photos—as opposed to selfies.
- We’ll have team members ready to take the photos using your own phone or camera—that way you’ll have them immediately.
- Please just choose ONE phone or camera for your group. We won’t be able to take photos on multiple devices.
- What you do, do quickly. The time at each station will be brief—just long enough to say hello and take a photo together. Our staff will help guide you through the process and remind you when it’s time to move on.
- Hold fast to what you have, meaning, please hang onto your personal items during photos. We’d recommend only bringing your phone or camera for this activity, so that you don’t need to set anything down.
- Don’t ask for signs (autographs, that is). Because of time constraints and the number of attendees we need to get through, our cast won’t be signing autographs during Meet & Greets. Not to worry, a lot of our cast will be roaming throughout the event and some may be happy to sign an item for you!
- Leave room for the Holy Spirit 😉 Please refrain from any physical contact beyond handshakes or brief hugs initiated by our cast or crew. Respect their personal space if they do not initiate contact. We want to ensure a comfortable environment for everyone.
- Finally, do unto others…We kindly ask all attendees to listen to our staff, and maintain a respectful and considerate demeanor throughout the event. We’re working hard to serve you well and make this an unforgettable experience.
Where is the Lost & Found?
Please see Jonathan Roumie…Okay, actually, head to our Info Desk in the main rotunda area near the main stage. You’ll find our team there!
Is there WIFI?
No way, we’re trying to create an authentic first-century experience. But seriously, the convention center floor doesn’t provide guest WIFI. However, you should have a good cell phone signal here in Orlando. All the carriers have good coverage in this area.
Can I bring gifts for the cast and crew?
Only for Judas…
Seriously, we are so grateful for your generosity of spirit, but ask that you don’t bring gifts. With thousands of people, we can’t guarantee gifts will get where they need to go.
What COVID-19 guidelines are in place?
There are no COVID-19 testing measurements required at this time. Likewise, we will not require masks to be worn per current state guidelines.
What is your refund policy?
Tickets are non-refundable, but you can transfer them to someone else using the Eventbrite app. Visit Matthew’s tax booth or email liveevents@thechosen.tv if you need help. Note: tickets purchased for ChosenCon 2024 are only valid for this event; they can’t be used for future gatherings.
How do I contact The Chosen if I have questions about my purchase or the event?
You can contact us by emailing liveevents@thechosen.tv